Trinity is our white-label site builder for the design and long-term operation of state-of-the-art websites for small businesses. It’s scalable to several hundreds of thousands of users. And features made-to-order design templates, just the right apps and custom content. Along with seamless integration into the online marketing world and any number of other digital services.
Trinity connects contents.
Trinity can run many thousands of websites on one platform. Each website itself is a digitally networked platform for transporting information and data. In all directions: Information about products, services and companies can be integrated centrally into all connected websites.
Trinity provides insights.
On the other hand, the connected websites return data on the use and interest in the information provided. Trinity provides insights into the network that were not possible before. Content can be provided in a better and more accurate way and needs of the customers or market trends can be recognized early.
Some small businesses have neither the time nor the expertise to find the right content, functions and design for their websites. Many of our partners want to help their customers have the best digital presence possible.
This is why we provide our partners with several Service Tools to supplement Trinity. These tools enable professional phone support for small business owners, website design and extended website support, and other related services such as online marketing.
We have integrated our own wealth of experience in our end-customer service business into our Service Tools: Customers receive top-notch website design and operation support, and processes are optimized for all participants to enable efficient and cost-effective support for many thousands of customers.
Complex products are often difficult to explain and frequently require long training periods. Our Expertizer is a flexible and focused way to take call center workers through customer calls with a superior UX. The tool’s content and user interface elements are fully configurable.
Our Operator feature manages all customers that have booked services. See unfinished action items, required feedback and completed approval processes at a glance. Set access rights and log into the Cooperator as an administrator. It’s scalable to 10, 100 or 1,000 customers and any number of service representatives. And thanks to API, can be fully integrated into workflow and CRM systems.
With Cooperator, approval rounds in the design and maintenance process can be completed more efficiently than ever. Service customers see a simplified user interface for communicating with service representatives. You can also transfer files and issue feedback and approvals on drafts.
In the content-as-a-service model, our Creator tool takes content management to the next level. This smart content advisor helps administrators integrate and continually maintain their own or third-party, edited content and databases using API. And makes the website design and subsequent maintenance process easier.
Our CM4all hosting platform is a hosting and web services infrastructure - successfully used by Deutsche Telekom. At the kernel level, it combines the possibilities of current shared hosting technology with more than 300 person-years of invested development work. With the result of a system that feels like a virtual private server to the user, but is much more hardware-efficient than previous solutions to operate. Highly scalable, configurable and future-proof. With seamless integration into the existing infrastructure of our partners - as an unbeatable basis for website products and web apps. And as with all our CM4all products, fully customizable to the needs of our partners.
Tried-and-tested software. For over 20 years.
CM4all software is the engine for several millions of websites worldwide. Many have been online for 15+ years, but all have been seamlessly migrated to the next generation of technology. Updates always included, of course.
CM4all is available in more than 25 languages and on all continents. Our partners, who include prominent providers like Deutsche Telekom and Strato, are the proof.
Agile development. Client focus.
We develop our software with agile methods. A wealth of ideas and input comes from our partners. Or directly from our customers who fill out the feedback forms in our software.
Our designs, prototypes and click dummies flow from collaborative workshops and iterative processes, which produce new functions, fresh design templates and appealing apps.
White-label model. Consulting included.
Every new partnership starts with intensive consulting by our experts.
Together, we determine the scope of services, starting with the required hardware components (on-premises) or the planned number of users (cloud). We design the software’s user interface, specify content and design templates, plugins, functions and default settings.
Should the software be operated DIY or build-it-for-me, or both? Is support required for designing the templates, or should this be handled by our we22 service unit? What other services should be integrated or linked?
Our we22 specialists are well qualified, can draw on many years of experience, and are ready to take on new challenges!
Expertise and support. 24/7.
We operate and manage CM4all software exclusively.
Our partners demand high availability and optimal performance of CM4all websites at all times. Just like our site builder and Service Tools.
Our technology hub in Cologne with its team of DevOps specialists and administrators guarantees seamless operation. Rolling out new versions is part of this effort, as is daytime and nighttime monitoring of all the ecosystems we operate. Both in our cloud and at our partners.
Our second-level support is available to all partners for answering questions and solving problems. We also have dedicated operations and key account managers who advise clients from the very start throughout the entire duration of the partnership.